Founding members start on 19 January 2027. £89 for your first year, or £7.99 for your first month. Join the waitlist

FAQ

Questions, answered plainly

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About ThisWay-Menopause

Can ThisWay-Menopause tell me if I'm in perimenopause?

No. Only a healthcare professional can tell you what's causing your symptoms. ThisWay-Menopause helps you understand what might be going on, find the right next step and get the most from your appointment.

Who is ThisWay-Menopause for?

Anyone aged 18 or over in the UK who thinks perimenopause or menopause might be affecting them, whether you're just wondering or you've been trying to get help for a while.

We say "women" because most of our members are women, and we write so that trans men and non-binary people feel welcome too.

Can I talk to someone?

ThisWay-Menopause is fully online, with no consultations or chat. That keeps it affordable and focused on getting you to the right people.

For questions about your health, your GP or a pharmacist is the right place to start. For help with your account or billing, email support@thisway.health.

Where does the information come from?

Only from published research and official guidance: NICE, the NHS, the British Menopause Society and peer-reviewed studies. Every step, statistic and article shows its source, and we re-check sources at least every 12 months. Read our standards

Do you sell anything, or take money from brands?

No. We don't sell products or supplements, we don't run adverts and no one can pay to appear in a pathway. Membership is how we're funded.

Using ThisWay-Menopause

How long does the questionnaire take?

About eight minutes. You can skip any question, and you can stop and come back later without losing your answers.

What if something I tell you needs checking soon?

We'll tell you straight away, before anything else, and show you who to contact. These questions and messages follow NHS advice on when to see a GP or get urgent help.

What is the appointment pack?

Five printable pages built from your journey record: a one-page summary in your own words, questions to ask, what NICE guidance says, a two-week diary and what to do after your appointment. Members can download it as a PDF, print it or show it on a phone. It refreshes from your latest check-ins, so it's up to date before every appointment. See an example

Can I print or download things?

Yes, your appointment pack, which is yours to keep. Articles and videos are viewed in ThisWay-Menopause. You can ask for a copy of your data, or delete it, from your account at any time.

Is there an app?

ThisWay-Menopause works in your phone's browser and you can add it to your home screen. Apps for iPhone and Android will follow.

Membership

What is ThisWay?

ThisWay is a family of independent UK guides, each for a different life stage. ThisWay-Menopause opens first. ThisWay-ADHD and ThisWay-Postpartum are planned to follow. Your answers to one service are never shared with another without your clear permission. See the ThisWay family

When does ThisWay-Menopause open?

Founding members start on 19 January 2027, and everyone else can join in spring 2027, on the web first. Join the waitlist to hear when founding places open. You can try a short version of the questionnaire now.

How much does it cost?

The questionnaire and your first next step are free. Membership is £9.99 a month or £89 a year, including VAT. Founding members pay £89 for their first year, or £7.99 for their first month, and get their money back if they don't feel more prepared. See what's included

How do I cancel?

In your account settings, in one click. Your access runs until the end of the month you've paid for, any appointment packs you've downloaded are yours to keep, and your journey record is saved if you come back.

If my employer pays, can they see my answers?

No. Employers only see anonymised numbers, such as how many codes have been used. They never see who uses ThisWay or anything you tell us.

I work with a charity or community group. Can we get access?

Yes. We give free access codes to charity and community partners, for people who might not otherwise be able to join. Email partners@thisway.health.